Contact Us About Private Wells

For information and resources about private wells and well maintenance and testing, visit the Private Well Class program’s Private Well Help Center. The Help Center is a collaboration between the Rural Community Assistance Partnership and the Illinois State Water Survey at the University of Illinois, with funding from the U.S. EPA.

The Help Center includes a toll-free hotline at 1-866-945-0699 where well owners can receive answers to questions about private wells and well care from a Private Well Class team member from 8:30am to 4:30pm Central Time Monday through Friday, as well as 24/7 online chat feature and online resources. 

For questions about opportunities to have a private well tested for PFAS or other emerging contaminants through the Emerging Contaminants in Small or Disadvantaged Communities (EC-SDC) or Small, Underserved, and Disadvantaged Communities (SUDC) grant programs, reach out to the state, territory, or Regional contacts:

• The Emerging Contaminants in Small or Disadvantaged Communities (EC-SDC) grant program’s contacts can be found here: https://www.epa.gov/dwcapacity/contacts-emerging-contaminants-ec-small-or-disadvantaged-communities-grant-sdc
• The Small, Underserved, and Disadvantaged Communities (SUDC) grant program’s points-of-contact can be found here: https://www.epa.gov/dwcapacity/wiin-grant-small-underserved-and-disadvantaged-communities-grant-program-contacts

For other questions relating to drinking water, please use our online form to ask EPA a question. Be sure to include your e-mail address to receive a response.
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Mailing Address:
EPA Office of Ground Water and Drinking Water
1200 Pennsylvania Ave, N.W.
Mail Code 4606M
Washington, DC 20460